Returns & Exchanges Policy

At Wild Bill's Western Store, we want you to be completely satisfied with your purchase. If your boots don't fit or your hat isn't just right, we offer a 30-day return policy for items in original, unworn condition with all tags attached.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely pack the products in their original packaging, ensuring that boot boxes are placed inside a separate shipping box to prevent damage.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing